FAQ

Frequently Asked Questions
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What ground can an X-Gloo be anchored to?

An X-Gloo can be anchored to almost any type of surface including soil, stone, carpet, snow or flooring. Its versatile selection of anchoring styles, for both soft and hard ground, as well as its ballast system, mean securing the X-Gloo even in precarious places like hills is simple and easy.

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Will the weather affect my X-Gloo?

Every X-Gloo is weather-resistant as standard. Each tent is waterproof and can withstand winds of up to 20mph without ballast – we’ve even tested them in industrial wind tunnels to prove it! Standing under an X-Gloo will also give you as much UV resistance as putting on factor 50 suntan lotion and the polyethylene covers are fire resistant. In short, an X-Gloo can withstand almost anything the elements can throw at it.

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How long will an X-Gloo stay inflated?

In an ambient environment an X-Gloo could theoretically stay inflated for an indefinite amount of time. In extremes of hot and cold, due to the air inside the bladder and legs contracting or expanding, a top-up would be required every now and then, which can be performed using the electric pump or by hand.

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Can I wash my X-Gloo?

An X-Gloo can be washed, but only with a very mild detergent. Special care must also be taken over what colours are washed together: if your X-Gloo contains vibrant reds, blues or other similar colours mixed with white, these colours could run in high temperatures, ruining the design.

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How easy is it to repair my X-Gloo?

In the unlikely event that an X-Gloo is punctured or damaged the affected parts can easily be removed for repair. Legs can be unclipped from the central anchoring point, while walls, inner tubes and other accessories can be removed by unzipping them from the frame. Repairing a puncture to the X-Gloo is as simple as repairing one to a bicycle. We also offer a free X-Gloo health check in your first six months to ensure that your X-Gloo is in top condition.

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Can I put up an X-Gloo quickly?

Setup times vary depending on which X-Gloo is being inflated. For the smaller models, such as the 4×4 and the 5×5, it can take as little as 5-10 minutes to inflate the X-Gloo with an electric pump. The larger models are just as quick, with the largest, the 8×8, taking only 35 minutes to inflate fully using a pump. If inflating the tents by hand, however, these times may be longer.

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Why X-Gloo?

The quality of an X-Gloo event tent is immediately apparent in its simple operation, minimal weight, ease of setup and small packaging size. The X-Gloo can stand securely on almost any surface and survive extreme winds, heavy rain and burning sunlight.

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Our 3 point guarantee

X-Gloo UK are so focused on serving our customers our three point guarantee is at the heart of everything we do.

1. Outstanding Service
2. Highest Quality
3. Best Value

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Block building system

Customisation is at the heart of the X-Gloo’s functionality. Combine multiple components to create your own unique tent that can suit any occasion. Each size can be connected to the other seamlessly through additional canopies and tunnels.

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Call our experts  01733 889288
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